Please enable JavaScript in your browser to complete this form.1Get Started2Product Details3Return DetailsWarranty SelInvoice No. *Your existing Invoice No.Invoice Date *Date of InvoiceNextRequest Warranty / RMA for: *EMARQUE™ System (Disassembly Required)EMARQUE™ System - Component (Self-Disassembly)Purchased PC ComponentPeripherals / Simulator / Setup AccessoriesDisassembly RequiredSystem unit will have to be sent to EMARQUE for disassembly in order to Warranty / RMA component.Component Type *ProcessorProcessorMotherboardGraphics CardRAMSSDHDDCoolingPower SupplyChassisFan / Lighting Product Type *KeyboardKeyboardMouseHeadsetMicrophoneFlight Yoke / Joystick / QuadrantRacing SimulatorGaming ChairOthersProduct Model *Product name / model. Eg. ASUS ROG STRIX RTX 3080 / Logitech G Pro WirelessProduct Serial Number *Serial Number can be found on the product or on the product packaging.Product Issue *Not Working / Disfunctional / Lacks primary functionalityFaulty / Partially Disfunctional / Lacks secondary functionalityProduct Issue - Description *Describe the issue you're facing with the product. This will assist us better in submitting the Warranty/RMA with the manufacturer.Include pictures/screenshots of your problem Click or drag files to this area to upload. You can upload up to 3 files. This will help us to understand your problem better.PreviousNextReturning DetailsWe will be contacting you back using the details provided in accordance with our privacy policyProduct Return Method *Customer Drops off at EMARQUECustomer Ships to EMARQUEEMARQUE Courier Pick-up - Entire Malaysia**EMARQUE arranges pick-up for component / system from customer - charges will apply. Please ensure that the system / component is well packaged before shipping it to us. EMARQUE does not bear the risks of items that are not packaged & shipped by us.Name *FirstLastPlease include your full nameEmail *Phone *Your phone numberCompany / OrganizationDrop-Off / Ship-To Address EMARQUE TECHNOLOGIES SDN. BHD. 80-2, Block G, Zenith Corporate Park SS7, Kelana Jaya, Petaling Jaya 47301 Selangor, Malaysia Phone: 03-76652076Customer Address *Address Line 1CityState / Province / RegionPostal CodeAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Province of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountryAddress to ship-back component/system. Return shipping is covered by EMARQUEShip-Back Approval Upon submission of this Warranty/RMA Request, an EMARQUE representative will review the request and get back to you soon with a ship-back approval. System/component returned to EMARQUE for physical troubleshooting (Duration: 1-4 working days) Within 14 days - 1-to-1 Exchange on Product Components* After 14 days: - Component sent in for RMA: 2-6 weeks Replacement will be shipped back / pick-up by customer. Customer can opt-in to purchase new component(s) during this period. *Subject to stock availabilityCheckboxes *I have read and agree to the Terms & Conditions and Warranty Terms by EMARQUEPlease read the Terms & Conditions("Terms, "Terms & Conditions") and Warranty Terms carefully NameRequest Warranty/RMA
